Philippine Airlines Apologizes To American Singer And Youtuber For Alleged “Overweight” Baggage
PHILIPPINE AIRLINES – Philippine Airlines (PAL) recently gave an apology to an American singer and YouTuber David DiMuzio for the alleged “overweight” bag.
Dimuzio is an American singer and YouTuber that makes music covers. Some of his covers are Filipino songs.
On June 30, he posted a video on Facebook, addressing his disappointment on PAL. In his testimony, he was checking in Manila earlier that day when one of the PAL staff told him that his bag was allegedly 14kg “overweight”.
This put the singer in shock as he never carrying an overweight bag since he has been carrying the same bag every time he travels. they decided to take the stuff out but the bag is still “overweight”. He debated with the staff, each telling the other if the bag is really overweight.
Then, they decided to check the bag in another scale, only to realize that the bag was actually underweight in the first place.
He concluded that PAL is using at least one uncalibrated, broken, weighing scale. He then urged the passengers to use a second scale to make sure that their baggage is overweight.
Here is the full video:
In response, PAL apologized to the YouTuber for the incident. They further advised the staff to check their equipment for any defects.
The post, however, gained 8.7K reactions, 801K views, and 15K shares. Here are some of the comments:
“Had experienced this once, they told me that i did exceed my baggage allowance, i was shocked cos i know for sure i ddnt bring much stuff and I weigh it like three 3 times, in the house twice and the weighing scale at the airport. Only to found out that their scale was broken.Hergie King Choi on Facebook
They didn’t even apologise for what happen.”
“Philippine Airlines di na lang mag initiate to investigate. May cctv naman siguro. Review flight details and all.”Michael Jim Polancos on Facebook
“Philippine Airlines investigate kayo jan eh palagi kayong ganyan. Nakakahiya kayo flag carrier pa nman kayo.”Engie Aguilar Culaban on Facebook
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