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Jollibee Releases ‘Thank You’ Video Towel Fiasco

JOLLIBEE – Homegrown fast-food operator Jollibee Foods Corp. released a ‘thank you’ video after the ‘fried towel’ incident.

Angelique Perez’s post went viral on all social media platforms after she claimed that the Jollibee Chickenjoy she ordered via Grab turned out to be a deep-fried towel coated in breading.

She said, “This is really disturbing… How the hell do you get the towel in the batter and even fry it!?!?” She also shared photos and videos of the ‘fried towel’ she received.

Photo Source: @aliquemarie FB

Angelique Perez also sought the help of Raffy Tulfo in hopes of resolving the issue. She asked the veteran journalist if Jollibee was responsible for them.

The popular fast-food chain immediately acted and ordered a 3-day closure on their branch in Bonifacio Global City (BGC). They said they will “thoroughly review its compliance with procedures and retrain its store team” to ensure that it will not happen again.

READ ALSO: Video Of Woman Ordering “Crispy Towel” At Drive-Thru Goes Viral

Photo Source: Pilipinas Popcorn

While Jollibee has yet to confirm how the ‘fried towel’ ended up being delivered, netizens and celebrities like Anne Curtis, Aga Muhlach, and Pia Wurtzbach air their support on the fast-food chain amid the controversy.

In a previous article, the beauty queen shared a photo of her when she was a young girl and the official mascot of Jollibee taken during her birthday party. She said he loves Jollibee since she was a young girl until today.

Photo Source: @JollibeePhilippines FB

On Thursday, June 10, Jollibee uploaded a video thanking its fans and supporters for the love they received over the years. The fast-food restaurant also thanked them for the memories they spent with their customers.

At the end of the video, the fast food chain vowed to its customers that they will strive to serve them even better.

“Para sa inyo na di bumitaw at patuloy na nagmamahal. Kasiyahan namin ang mapasaya kayo. Kasihayan namin ang magbigay ng joy sa inyo. At panghahawakan namin yan magpakailanman.”

Watch the video below:

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READ ALSO: Fast-food Chain Prank Call Video Elicits Comments “Yung chicken parang twalya, kadiri”

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