Apology Letter Sample for Late or Improper Shipping

For late or improper shipping, here’s an Apology Letter Sample you can use as guide.

APOLOGY LETTER SAMPLE – Here’s a sample apology letter you can copy or make as guide when writing to a customer due to late or improper shipping.

There will surely be circumstances that a certain business will not be able to reach the expectation of their customer. And in times like this, what you will need is an apology letter and a sample letter is indicated below this.

Truly, in businesses, time is critical and to have an ordered product be delayed for a certain customer is a big problem. And to maintain good relationship to customers, apologizing is one key.

Here’s a format to make an apology letter:

[Date]

Dear [Name of Customer]:

[Body of Letter containing details of concern]

Sincerely,

[Your signature]
[Your name]

Check out a sample letter below about an apology due to late or improper shipping:

April 29, 2019

Dear Mr. Joseph Yap:

We are writing you this letter to apologize for the products you ordered from us – 3 iPhone 12 Pro – wasn’t delivered to you in a timely manner. The demand for this product has exceeded our expectations resulting our stock depleted.

We are very sorry for letting you down and for the inconvenience it has caused you. We understand that you are expecting to receive the gadgets by May 3, 2019.

In line with this, we would like to know if you want to cancel your order or have us ship the products once it becomes available.

You can contact us through this email hkganda.gmail.com or call us at 434-1234. Again, we’re so sorry for this delay and the inconvenience. Please let us know of your any other concerns or questions.

Sincerely,

(Signature)
Francis Lacson
Supervisor, HK Accessories and Gadgets

For late or improper shipping, here’s an Apology Letter Sample you can use as guide.

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