Jollibee Crew at NAIA Terminal 3 Receives Criticism for Rude Behavior Towards Customer
A customer was left in disbelief after encountering a group of ill-mannered Jollibee crew members at NAIA Terminal 3 when she requested seven cups of water. The incident prompted her to lodge a complaint with the management of Jollibee NAIA Terminal 3.
According to a Facebook user Ellehcar Enna, she was accompanied by children to have dinner at Jollibee inside NAIA. They decided not to give the kids soft drinks and since the branch didn’t offer any juice, they simply asked for seven cups of water.
Ellehcar relayed her request to the cashier, who then passed it on to another crew member. To her surprise, the crew member responded sarcastically, saying, “Ano ‘yan lahat libre?” Laughing, the crew member continued, “Ano ba ‘yan hugasin na naman uuwi na lang.”
Ellehcar narrated, “Ilang beses niya paulit-ulit sinabi na kesho libre lang ba daw, So Ako nag sabi na ko dun sa cashier na bakit nag rereklamo si ate? At tinanong ko Pa Kung Bawal ba manghingi nan tubig dito? Pwede naman daw.”
The cashier apologized for the rude behavior of the crew member, stating that she was just tired. However, Ellehcar expressed her frustrations due to the incident.
Afterward, Ellehcar sought out the manager, but another crew member interjected and pretended to be the manager. When the manager finally called the two crew members, they continued to display a disrespectful attitude, refusing to approach and apologize.
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The negative encounter between the Jollibee crew and the customer serves as a reminder that respectful and courteous treatment should be extended to all customers, regardless of the situation.
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