Online Shopper Orders 2 Cellphones But Receives Pieces of Woods

Online Shopper Receives Pieces of Woods Instead of Mobile Cellphones

ONLINE SCAM – An online shopper has ordered two mobile phones from an online shop but received some pieces of woods instead of gadgets.

A lady customer identified as Ms. Ha has ordered two mobile phones at LazMall to avoid scams. She is planning to use the mobile phones for her business but failed to receive the exact item she have ordered.

At first, the female shopper did not hesitate to accept the parcel since it was heavy and there are two boxes inside. However, she was shocked after she found wooden blocks inside the boxes.

Online Shopper

“When I received it, it was heavy and it felt that there were 2 boxes inside. That time I did not know those were wooden blocks,” Ha said.

Ms. Ha immediately contacted the courier of Lazada and also gets shocked to the incident. The courier refund the amount worth P4, 398. The courier identified as Madelyn Racella revealed that it was her first time to experience such incident.

Racella also admitted that she have failed to check the item first after receiving it and before delivering to the recipient. She also expressed her disappointment knowing LazMall is claiming that all of their products are authentic.

Read Also: Online Shopping Scam: Student Ordered Brandnew Laptop Received 3 Stones

Online Shopper

“I felt betrayed definitely because as what is written in the LazMall policy they say that its 100% authentic but when I received it, I felt scammed and I was shaking,” Racella said.

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