Shopee, Lazada, Zalora Issues Operational Guidelines Amid Coronavirus Outbreak
SHOPEE – Online shopping platforms Lazada, Shoppee, and Zalora issued respective operational guidelines amid coronavirus outbreak.
The Philippines is one of the high-risk countries from the novel coronavirus (COVID-19). The country recorded the first death outside China. On March 9, the government declared a health emergency following the increase of new confirmed cases.
On March 17, President Rodrigo Roa Duterte declared a state of calamity for 6 months to allow the governments to tap more funds to contain the virus. The government has taken several steps to control the spread of the Wuhan virus including the closure of schools and travel restrictions.
Online shopping platforms Shopee, Lazada, and Zalora issued their respective operational guidelines amid the coronavirus pandemic.
On Tuesday, Lazada announced on their Facebook Page that their “logistics operations will be temporarily suspended.” However, their app and website will continue to be active.
“Extended delivery delays are expected but to better facilitate deliveries and for the safety and well-being of customers and staff, we have temporarily suspended cash on delivery payment options for selected services.”
Zalora announced that their website will remain active and they will only start accepting orders once the community quarantine is lifted.
“suspended all fulfillment of orders, deliveries, and processing of returns across the country effective March 16 until further notice…”
“All deliveries or return pickups and refunds are suspended; your favorite fashion items will be kept secure and clean,” the statement added.
On Monday, Shopee announced on its Facebook Page that they will continue its operations and delivery services.
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