Team Leader Caught Inside Motel w/ Female Colleague “Nag team building sa motel”

Team Leader

Team Leader & Female Colleague Caught Inside Motel During Alleged Team Building Activity A team leader was caught by his former wife inside a motel with a female colleague “Nag team building sa motel.” The call center industry, known for its fast-paced and often demanding work environment, emphasizes teamwork and collaboration. Call centers are increasingly … Read more

The Outsourcing Revolution: The Philippine Story

In the realm of global business, the rise of outsourcing is a story of transformation and evolution. At the forefront of this revolution is the Philippines, a country that has consistently proven itself as a global outsourcing powerhouse. Whether it’s running a call center, offering technical support, providing lead generation services, or conducting telemarketing, the … Read more

Call Center Philippines:  How AI is Revolutionizing Outsourcing

In the Philippines, the Business Process Outsourcing (BPO) industry, with its backbone in call centers, has been a significant contributor to the nation’s economic growth. With a workforce of over 1.5 million, this industry represented nearly 10% of the country’s GDP in 2021. However, the rapid evolution of Artificial Intelligence (AI) and its subsequent integration … Read more

11 “Scam Call Center” Employees Charged in Pampanga

Authorities Charged 11 “Scam Call Center” Employees in Pampanga Police authorities files a complaint against eleven (11) “scam call center” employees who were recently raided in Pampanga. Eleven employees of the seized enterprise in Mabalacat, Pampanga, as well as over 1,000 victims of human trafficking, were rescued. The Department of Justice (DOJ) held an inquest … Read more

Call Center Agents Suffer Physical Abuse from Human Traffickers – BI

BI Reveals Call Center Agents Victimized by Human Trafficking Suffers Physical Abuse The Bureau of Immigration (BI) revealed that call center agents victimized by human trafficking suffered physical abuse. According to BI Commissioner Norman Tansingco, the most recent group of repatriates are all victims of human trafficking who were famished and tortured by their employers … Read more

Snatcher Nabbed After Call Center Victim Chased Him in Malabon

Snatcher of Cellphone Arrested Call Center Victim Chased Him Down Police authorities arrested a snatcher of cell phone after the call center he victimized chased him down in Malabon City. A 30-year-old snatcher was arrested after being pursued and grabbed by a contact center agent. According to the police complaint, he did this after stealing … Read more

Call Center Agent Arrested with P3.5M Illegal Drugs in Cebu

Call Center Agent Jailed after Caught with Illegal Drugs worth P3.5M in Cebu Police authorities arrested a call center agent after he was caught possessing illegal drugs worth P3.5 million in Cebu. According to the Philippine News Agency, the call center agent was apprehended during a drug bust in Lapu-Lapu City. According to police, the … Read more

COO of Call Center Arrested in Pasay City Over Crypto Investment Fraud

Crypto Investment Fraud

Bureau of Immigration Arrests Call Center COO Over Crypto Investment Fraud The chief operations officer of a call center company in Metro Manila has been arrested over crypto investment fraud. An Israeli national identified as Levy Kfir who works as a chief operations officer of a call center company has been arrested by the Bureau of Immigration … Read more