Apology Letter Sample For Business

This is an Apology Letter Sample to matters related to business.

APOLOGY LETTER SAMPLE – Here’s a sample apology letter you can copy or take as guide when writing to a certain business.

Everyone at some point needs to express an apology to someone including some businesses. This is done through sending a letter, specifically and basically called apology letter. A sample letter below this is stated along with a format you can certainly use as guide.

Format to make an apology letter:


Dear [Name of Customer]:

[Body of Letter containing details of concern]


[Your signature]
[Your name]

Check out a sample letter below about an apology due to poor service or misbehavior of an empoyee:

October 5, 2006

Dear Mr. Jaypee Lastrado:

Sweet Escape Restaurant management is writing you this letter to apologize for the negative experience that you had with our staff. We understand that you are in such a hurry last October 3, 2006 and we are deeply sorry for the orders and the level of service that you’ve come to expect but wasn’t given to you.

In line with this, we would like to ensure you that this situation does not happen again. For starters, we have identified the staff responsible for your negative experience and they have faced proper sanctions. A warning was also given out that if ever this happens again, they will be terminated. We truly value having you as a customer and hope you will accept our sincere apology.

Please let us know if you have any other concerns. You may contact us at 434-5678 or email us at [email protected].


Delia Cruz
Manager, Sweet Escape Restaurant


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