GCash has issued an official statement clarifying the reason why e-wallet app disappeared from Google Play Store.
The mobile wallet app disappeared from Google Play Store on Wednesday evening (January 31, 2024). There are rumors claiming that the mobile wallet would disappear prompting the company to provide an explanation.
GCash Releases Statement After e-Wallet App Disappears From Google Play Store
GCash Disappears From Google Play Store, Company
Releases Official Statement
MOBILE WALLET – GCash has released an official statement after the e-wallet app disappeared from Google Play Store.
On Wednesday evening (January 31, 2024), GCash application reportedly disappeared from Google Play Store. Internet users tried to search for the mobile wallet app on the platform, but it is nowhere to be found.
However, the e-wallet app is still available on other platforms such as Apple’s iTunes App Store and Huawei’s AppGallery. The app has only disappeared from Google Play Store, and even a direct link to the app store produces negative results.
Unfortunately, rumors claiming that the mobile wallet would disappear circulated online, causing panic and concern among users.
The application issued a statement and warned the public about the fake news circulating on social media. The management assured users that their funds were safe and secure.
On Thursday (February 1, 2024), GCash released an official statement and explained that while they are updating certain features of the app for Android users, the application itself is not disappearing and can still be used.
The company clarified that the update is currently only available for Android users and is not yet accessible on the Play Store. This means that existing GCash users on Android devices can continue using the app without any concerns about the safety of their accounts and funds.
The firm also warned the public against downloading the app from unreliable sources, reiterating the importance of obtaining it from official and trustworthy platforms.
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Here is the full post:
“GCash is updating some features of the app for Android users and is closely working with Google to make it available on the Play Store again. For users who wish to download the app from the Google Play Store, kindly stay tuned for more updates.
Current GCash users can use the app and they can be assured that their accounts and funds are safe and secure.
The GCash app remains available on the Apple App Store and the Huawei App Gallery. Do not download the GCash app from untrusted sources.”
The social media users expressed their reactions to the post:
