BDO Issues Statement After Resolving Missing P345k Fund
VIRAL BDO ISSUE – Banco de Oro has released an official statement regarding the recent passbook incident.
Last week, BDO and one of its customers Gleen Cañete drew attention on social media over the viral incident of missing P345,000 funds. The client claimed his savings had disappeared from his account.
In the video, Cañete was seen crying, stating that his account had been emptied of P345,000. He stated that the account was passbook-only, making online withdrawals impossible. The video garnered various reactions from the online community.
However, the victim shocked the netizens when he suddenly announced that the money had been “recovered.” The latter did not provide further details on how the recovery happened, citing family reasons.
Recently, BDO has stated to clarify the issue regarding the missing customer funds. The bank clarified that the funds were not actually “returned” to Cañete’s account. Instead, they stated that all online withdrawals from the account were legitimate and verified.
BDO’s statement hinted at a possible family-related issue, saying that Cañete had informed them he would “resolve matters within their family.”
It appears that someone with access to Cañete’s account information may have been responsible for the withdrawals, rather than it being a case of unauthorized access or hacking.
The company emphasized its commitment to customer security, reminding account holders to keep their banking information private. The bank also stated that it had thoroughly investigated the withdrawals that caused distress to Cañete.
Here is the full post:
“Please be informed that in the recent passbook incident as narrated by Mr. Gleen Cañete in his social media account, BDO has been able to account for the withdrawals that caused stress to Mr. Cañete. All withdrawals done by the accountholder online were verified to be valid. Mr. Cañete advised BDO that they will resolve matters within their family.
BDO always looks after the security of its clients and encourages them to maintain privacy of their accounts.
BDO is regulated by the BSP (www.bsp.gov.ph). Please visit the About section of the BDO Unibank Facebook page for more details. Deposits are insured by PDIC up to P500,000 per depositor.”
Previously, Man in Viral Video Recovers Lost Money from Bank Account
The social media users expressed their reactions to the post:
