Chowking Releases Official Statement Over Lady Employee Ordered by Manager to Find Customers
The popular fast-food chain Chowking has released a statement addressing the recent controversy surrounding an employee who was tasked with finding customers.
Chowking, a popular fast-food chain, has become a household name in the Philippines, known for its delicious fusion of Chinese and Filipino cuisine. The restaurant offers a unique dining experience, bringing together the savory flavors of both cultures in a convenient and affordable way.
Over the years, it has grown into a well-loved chain with numerous branches across the country. They offer a treasure trove of mouthwatering options that cater to a variety of tastes, including noodles, rice meals, dim sum, or refreshing beverages,
A few days ago, Maria Cabral, a TikTok user, shared a video clip of a female worker roaming the street to find customers. The video quickly circulated on social media and garnered various reactions from the online community.
In the video, the fast-food worker carries the company’s products and personally delivers them to customers, choosing to walk instead of using her own money for transportation. According to the employee, she was following instructions from her manager to improve sales.
However, the video did not sit well with netizens, leading to negative reactions and accusations of exploitation directed at the branch and its manager.
@cabralmaria__ lets do better, and treat are servers fairly! 😕 #davao #fastfood ♬ original sound – maria cabral <3
Recently, the fast-food giant has issued an official statement regarding the incident.
Here is the full statement:
“The Chowking Management has received feedback from a concerned customer regarding an activity conducted by one of our stores in Davao pertaining to outside-of-store order taking.
We assure our customers and the public that we are treating this matter seriously. As such, we have asked the store to place the said activity on hold while the guidelines to ensure compliance with our standards are undergoing review. Further, the concerned team member continues to be a valued member of the store.
At Chowking, upholding ethical standards in conducting business is a core commitment, and the safety and well-being of our team members remain our top priority.
Thank you for your understanding and continued support.”
In another story, a viral photo of Chowking cashier inside delivery box elicits comments
The social media users expressed their reactions to the post:
