Apology Letter Sample for Cancelled Order

For cancelled order or scheduling issues, here’s an Apology Letter Sample you can use as guide.

APOLOGY LETTER SAMPLE – Here’s a sample apology letter you can copy or make as guide when writing to cancelled order or scheduling issues.

To cancel an order, subscription, or contract one must formally relay the information to another party. And in one such way is to write an apology letter of cancellation. As a business, it is your duty to address shortcomings and make apologies to the concerned client or customer. Thus, below is a sample letter of a formal apology letter.

Here’s a format to make an apology letter:

[Date]

Dear [Name of Customer]:

[Body of Letter containing details of concern]

Sincerely,

[Your signature]
[Your name]

Check out a sample letter below about an apology due to cancelled service or some issues:

November 22, 2017

Dear Kenjee Punzalan:

I am very sorry to inform you that due to unavoidable circumstances, your order got cancelled. The 10 kilograms of dog foods you have requested from us are out of stock. Our supplier could not deliver them in two months and in this respect, we decided to cancel your order.

At FURents Supplies and Needs, we value our customers, so we want to make the rescheduling process for you as easy as possible. Please contact me for your desired date of purchase again and we will do our best to meet your scheduling concerns.

We are also issuing a full refund of the money you put down when you made your appointment. Again, we are very sorry for the inconvenience we caused you. Let us know if you have any other questions or concerns.

Sincerely,

Zeke Corcoso
Manager, FURents Supplies and Needs

For cancelled order or scheduling issues, here’s an Apology Letter Sample you can use as guide.

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