Lady Customer’s Grocery Checkout Experience Sparks Online Debate
A lady customer became frustrated with a cashier who reportedly asked her to locate the owner of the credit card she was using.
Recently, Ra Ki Sha, a Facebook user, shared her annoyance at a grocery store cashier after the staff reportedly asked for her sister, who owns the credit card she had borrowed. The post quickly went viral and received widespread reactions online.
The customer shared her experience involving a cashier who questioned the use of a credit card that did not belong to her. According to her post, she was using her sister’s credit card to pay for groceries.
The cashier reportedly asked for the card owner and insisted on verifying the identity before completing the transaction.
The request quickly led to tension, as the customer explained that her sister was not with her at the time and was attending classes. She added that she had already tried calling her sister to explain the situation, but the cashier still required the card owner to be present.
The delay reportedly caused stress and embarrassment, especially after spending time choosing items and lining up at the counter.
The woman expressed that her frustration came from feeling mistrusted and inconvenienced. She also raised concerns about possible emergency situations where someone may need to use a family member’s card when no cash is available.
For her, the strict requirement felt unreasonable under the circumstances.
After being posted online, the story quickly went viral and drew various reactions. Some netizens sympathized with the customer and shared similar experiences, while others sided with the cashier, pointing out that verifying credit card ownership is part of store policy meant to prevent fraud and protect cardholders.
While shoppers expect smooth transactions, cashiers are also expected to follow rules that protect both the store and customers from misuse of payment methods.
In another post, a female customer shares disappointment over french fries order from fast-food chain
The social media users expressed their reactions to the post:
