Passenger Slams Popular Airline for Providing Only Snacks After Emergency Landing
A popular airline in the Philippines received criticisms for providing minimal aid after making an emergency landing.
On March 8, 2025, Cebu Pacific is facing criticism after an emergency landing at Mactan Airport. Flight 5J 588, bound for Manila, experienced a landing gear malfunction, forcing the plane to make an emergency landing. Passengers onboard were covered with fear.
Fortunately, the plane landed safely, but the situation left passengers shaken. After the incident, Cebu Pacific provided affected passengers with two Quake bars and one Presto bar, which sparked frustration and disappointment.
Many expected better care, proper compensation, and psychological support following such a traumatic event.
Surviving an emergency landing is a terrifying experience, and basic necessities like food and water are the least passengers should receive. However, addressing emotional distress is just as important.
Some passengers expressed their concerns, stating that the airline’s response did not match the severity of the situation.
Many netizens are calling for airlines to improve their emergency response protocols. Ensuring passenger safety is crucial, but how they are treated after an emergency is just as important.
Cebu Pacific has yet to release an official statement regarding the backlash, but passengers hope for a more compassionate and responsible approach in the future.
Here is the full post:
“Cebu Pacific Air , ano na?
March 8, 2025 – Cebu Pacific fligjt 5J 588 bound for Manila #cebupacificair
After a very traumatic experience basic necessities like food and water are expected, but they don’t address the emotional disruption.
The malfunctioning of the plane’s landing gear is a very serious and dangerous situation. Everyone is aware of what has happened recently, imagine the trauma it caused us. All of us passengers expect a higher level of care, compensation and psychological support.”
In a similar post, a content creator calls out Cebu Pacific after colleague’s guitar goes missing
The social media users expressed their reactions to the post:
