Lady Customer Raises Complaint vs Food Store After She Find Disgusting Object in Pancit Palabok
A customer raised a complaint against a food store after allegedly finding a disgusting object in their pancit palabok order.
Recently, Icel Pangilinan, Facebook user, shared photos of the pancit palabok they ordered through an online delivery service. The post quickly went viral on social media, drawing various reactions from netizens.
In the photos, the packaging of the food appeared to be in good condition, and the meal looked appetizing. Pangilinan and their companions were excited when the order arrived, enticed by the delicious aroma of the food.
However, their excitement turned to horror when they opened the container and found an unusual object among the noodles. Initially, the customer mistaken it for a piece of squid but realized that it was a cockroach.
Pangilinan messaged the Facebook page not to discredit the food store but to remind businesses in the food industry to be extra careful when preparing meals.
“Sa mga nag mmsg d’yan, na nilagay ko daw ipis. Kaloka kayo wait nyo lang CCTV. Hindi ako nagsasayang ng pera para maglagay ng IPIS sa pagkaen!!” she said.
The lady customer stated that they tried reaching out to the food store through phone calls and messages on the store’s official social media page but received no response. The delivery service that brought the food has since issued a refund for their order.
Despite the refund, Pangilinan emphasized that they were not seeking compensation but rather an apology from the food store. The incident shows the importance of maintaining high standards in food preparation to avoid such experiences for customers.
Here is the full post:
“Shout out po Pancit ng taga Malabon tinatawagan ko po lahat ng contact details naka indicate sa cover ng palabok niyo cannot be reached. Nag chat din po ako sa FB page nyo!
My intention is not to discredit the food store, but to remind food industry businesses that they should be extra careful when preparing FOOD!! Now ko lang na-experience to sa GrabFood
Ang saya saya pa naman namin kasi ang bango nung pag bukas ng PALABOK!! Yun pala Grabe naka toppings yung ipis, akala namin PUSIT KALOKA! Mabuti nalang CHINECK KO MUNA at hindi pa na serve sa mga staff. Grabe anxiety at trust issue nakaka disappoint kayo!”
In another post, a teacher discovers disgusting object in burger from restaurant
The social media users expressed their reactions to the post:
