Heartwarming Story of a Delivery Rider and a Customer Goes Viral
A delivery rider has captured the hearts of netizens with a touching screenshot of his conversation with a customer.
Recently, Haniel Steve Manuel, a Facebook user, shared this heartfelt exchange with a customer. The post immediately circulated on social media and garnered various reactions from the online community.
In the shared screenshot, Haniel is seen informing the customer that it was his last attempt to deliver the parcel. He explained that if the parcel wasn’t delivered this time, it would be returned to the office, and rescheduling wouldn’t be possible.
The customer then pleaded with Haniel not to return the parcel, explaining that she didn’t have enough money to pay for it yet. She even offered to replace the item with siomai instead. The woman further explained that the item was needed by her child and that she was really short on cash.
Touched by the customer’s situation, Haniel asked if her child had asthma. The woman confirmed that her child indeed had asthma and begged him not to cancel the order.
Moved by the story, Haniel decided to wait outside the customer’s house to drop off the parcel and told her that she could pay him later when she had the money.
Manuel’s act of kindness and understanding touches many people. His willingness to help despite the situation shows the compassion and empathy that can exist between strangers.
The delivery employee ended his post with a heartfelt message, apologizing to the customer for the pressure he had unknowingly placed on her, and expressing how moved he was by the whole situation.
In another report, a delivery rider caught on camera throwing customer’s package
The post not only points out the challenges that many people face daily but also reminds us of the simple acts of kindness that can make a huge difference in someone’s life.
The social media users expressed their reactions to the post:
