An elderly consumer sought help after her electricity bill reached a staggering amount of P395,499.43.
Bengel Trinidad, a senior citizen, called on the Northern Negros Electric Cooperative (Noneco) to address her concern about the bill for the month of November. She expressed frustration over the incident.
Resident in Sagay City Appeals for Help Regarding Staggering Electricity Bill
Lady Consumer Appeals for Help Regarding Staggering Electricity Bill
A resident in Sagay City appeals for help regarding her electricity bill, which reportedly reached a staggering amount of P395,499.43.
The electric company reads your electric meter regularly to determine how much electricity you’ve used. The bill shows the current reading and the previous reading to calculate your consumption. At the top of your bill, you’ll find your account details, including your name, address, and account number.
The rate is the price you pay for each kWh of electricity. Your bill will show the rates for different categories, such as residential or commercial. The charges are calculated by multiplying the rates by the amount of electricity you’ve used.
Recently, a female consumer in Sipalay City named Bengel Trinidad is reaching out to the Northern Negros Electric Cooperative (Noneco) to address her concern about her bill for the month of November. She took to Facebook to express their dismay and seek assistance from the utility provider.
The elderly woman called on Noneco, expressing their frustration and disbelief at her bill. She expressed her dissatisfaction claiming that the bill was too much for an ordinary person like her.
The customer’s plea shows the distress caused by the seemingly unmanageable electricity bill. She questions why Noneco has not taken action or provided assistance to someone facing such a financial burden.
Trinidad urged the power company to address the issue immediately and emphasized the difference between her financial situation and the electric bill.
The incident brings attention to the importance of empathy and understanding in utility services, especially when it comes to billing concerns. Utility providers are encouraged to be responsive and considerate when dealing with such cases.
As the electric bill gains attention, the community and online users await Noneco’s response to the resident’s plea. It is hoped that the utility provider will investigate the situation, provide clarification on the unusually high bill, and offer assistance to the resident in resolving this financial challenge.
In another story, a lady teacher gets shock over P700k electricity bill
The social media users expressed their reactions to the elderly woman’s plea: