Maya: Complete Step-by-Step Guide How To Upgrade Account

Complete Step by Step Guide How To Upgrade Your Maya Account

MAYA – Here’s the complete step-by-step guide on how to upgrade your Maya account.

Maya Wallet, also known as PayMaya, a service offered by Maya Philippines, Inc., facilitates various financial transactions for its users. These include money transfers between Maya users, sending money to local banks, paying recurring bills, purchasing prepaid credits for mobile and gaming, paying offline merchants through QR codes, and making online purchases using virtual or physical cards. Additionally, users can access insurance coverage for e-commerce purchases, personal health, and mobile devices through the app.

While most of the transactions on Maya Wallet are conducted in fiat currency, the app also allows users to buy, sell, and soon send and receive cryptocurrencies like Bitcoin, Ethereum, Cardano, and Uniswap through its Crypto section. As of June 2022, Maya Wallet has surpassed 50 million registered users, positioning it as the second most-used e-wallet service in the Philippines, only trailing behind GCash.

Follow these steps to upgrade your Maya account.

STEP 1:

Log in to your Maya account, then tap your Profile and select “UPGRADE YOUR ACCOUNT.”

STEP 2:

Choose an acceptable ID and take a clear photo of its front side. The app provides a list of valid IDs for Filipino citizens aged 18 years and above, Filipino minors aged 7 to 17 years, and foreign nationals.

For Filipino citizens aged 18 years old and above

1 Valid ID (any of the following)

• SSS ID (digitized with photo) 
• PRC ID 
• Postal ID (issued 2015 onwards) 
• Passport 
• Driver’s License 
• UMID 
• Philippine National Identity Card
• NBI Clearance
• ACR i-Card
• Government Office and GOCC ID
• IBP Card
• School ID

Or 2 Valid IDs

• PhilHealth ID
• TIN ID
• Voter’s ID
• Police Clearance
• Senior Citizen’s Card
• GSIS e-Card
• OWWA ID or OFW e-Card

For Filipino minors aged 7 to 17 years old 

1.1 Valid ID (any of the following) 

• Passport 
• Driver’s License 
• Postal ID 
• Philippine National Identity Card

2. Parent/ Guardian’s Valid ID (based on accepted primary IDs) 

3. Signed Parental Consent form (Download the form here ) 

4. PSA/NSO Birth Certificate 

5. Proof of legal guardianship (if applicable) 

For Foreign nationals – 1 Valid Passport

STEP 3:

Record and submit a video selfie

• While capturing the video selfie, it is essential to adhere to the on-screen instructions and pay attention to the specified gestures.
• Ensure that no part of your face is obstructed and be mindful of correctly positioning your head or face within the video capture frame.

STEP 4:

Fill out the required information, ensuring that the Name and Birthday you enter match the details on the submitted valid ID.

STEP 5:

Review your application and tap “SUBMIT.”

Creating a Maya account is a simple and user-friendly procedure, granting easy access to their services. Find out the step-by-step guide to setting up your own Maya account, complete with all the essential information you need.

REMINDERS:

You can check the status of your application by tapping “CHECK STATUS” in your Profile. Once your upgrade application is approved, you will receive an SMS confirmation within 24 hours. The Upgraded Account checkmark will appear at the top of your Profile, indicating that your account has been successfully upgraded, granting you access to the enhanced features of your Maya account.

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