Canceled Flights on Monday (May 1, 2023) Due to Power Outage in NAIA-3
On Monday, May 1, 2023, several domestic flights were canceled at the Ninoy Aquino International Airport (NAIA) due to a power outage that occurred at the airport’s Terminal 3 at 1:05 am.
The Manila International Airport Authority (MIAA) issued a statement apologizing for the inconvenience caused to passengers and explaining that the outage had resulted in delayed flights.
MIAA added that its engineering team was working with technical personnel from the Manila Electric Company to determine the cause of the power failure. The power outage affected critical facilities, including the computer systems of airlines and immigration, resulting in partially functioning systems.
MIAA stated that standby power was being used to supply electricity to these facilities, but some areas within the terminal, including check-in counters, were experiencing congestion and lacked air conditioning.
“Standby power is now supplying electricity to critical facilities enabling computer systems of airlines and immigration to function partially and enable processing of both inbound and outbound passengers. As a result, delayed flights shall be expected,” Miaa said.
One of the affected airlines, Cebu Pacific, indicated that passengers going from and arriving at NAIA Terminal 3 who choose to cancel their flights would receive free rebooking or travel cash up to two hours before their planned departure time.
As of 9 a.m. on Monday, the following Cebu Pacific flights had been canceled:
• 5J 504/503 Manila-Tuguegarao-Manila
• 5J 325/326 Manila-Daraga-Manila
• 5J 383/384 Manila-Cagayan-Manila
• 5J 196/197 Manila-Cauayan-Manila
• 5J 703/704 Manila-Dipolog-Manila
• 5J 637/638 Manila-Puerto Princesa-Manila
• 5J 911/912 Manila-Caticlan-Manila
• 5J 553/554 Manila-Cebu-Manila
• 5J 617/618 Manila-Panglao-Manila
• 5J 483/484 Manila-Bacolod-Manila
• 5J 951/952 Manila-Davao-Manila
• 5J 793/794 Manila-Butuan-Manila
• 5J 859/860 Manila-Zamboanga-Manila
• 5J 993/994 Manila-General Santos-Manila
• 5J 781/782 Manila-Ozamiz-Manila
• 5J 909/910 Manila-Caticlan-Manila
• 5J 449/450 Manila-Iloilo-Manila
• 5J 659/660 Manila-Tacloban-Manila
• 5J 887/888 Manila-Cotabato-Manila
• 5J 773/774 Manila-Pagadian-Manila
MIAA operations personnel were reported to be continuously providing assistance to passengers and answering inquiries. The airport authority promised to issue further advisories as necessary.
Overall, the power outage and resulting flight cancellations caused significant inconvenience and disruption for travelers at NAIA Terminal 3 on May 1, 2023.
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