Businesswoman Loses P1 Million in Her Bank Account, Bank Unable to Refund Lost Cash
A Pinay businesswoman identified as Flordelina Chan filed a complaint before NBI after losing P1 million in her bank account.
Chan received numerous messages on one-time passwords last October 26 and October 27, 2022, but choose to neglect those messages. She ignored the messages because she was not using online banking for her transactions.
The depositor claimed that after getting an SMS alerting her to a suspicious transaction, she contacted the bank to report the incident. The woman was told that a report would be made on her inquiry.
The bank account holder discovered that she lost more than P1 million after she personally went to the bank. She seeks help from the National Bureau of Investigation Cybercrime Division.
NBI will contact the bank to cooperate with the investigation.
The Rizal Commercial Banking Corporation (RCBC) D. Tuazon Branch has sent a letter to Chan, stating that due to the OTP and the lack of a breach found on their system, they are unable to repay the lost money.
However, the bank refused to give a statement regarding the matter and explained that the issue has been referred to the headquarters. The Bangko Sentral ng Pilipinas has already received the victim’s complaint.
“When a client gives their account information, password or one-time passwords, they are giving access to their accounts. RCBC constantly reminds its clients should never be shared with anyone,” the bank said.
NBI Cybercrime Division chief Cris Paz also warned the Filipino people to be more vigilant during this Christmas season.
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