Treatment Customer to Grab Rider who Arrive Late Due to Accident Earned Praise
The online community praises the treatment of the customer to the Grab rider who arrived late with destroyed orders after allegedly being involved in an accident.
Ryan Marinda, a food delivery customer, recounted his heartwarming experience with a Grab rider on Facebook. According to his post, he used the delivery app Grab to buy food from the popular fast-food restaurant McDonald’s to satiate the needs of his partner, who had lately returned home after working onsite for a long period.
He ordered a couple of burger meals at about 11 p.m., and before the meal arrived, the delivery rider told him that he would be a little late because he was unfamiliar with their address. The delivery rider arrived after a few minutes and delivered some bad news.
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The Grab rider abruptly informed Ryan that he had been in an accident, which caused Ryan to pause for a while. The rider stipulated that the damaged items should be deducted from the total sum.
“Sir pasensya ka na, nasemplang ako” Those few words really touched me. Nalungkot ako, I felt sorry and curious sa kanya. “Sir, ibawas nyo na yung lahat ng natapon sa bayad, pasensya na talaga,” he added.
Ryan, who feels sorry for the elderly rider who is wearing a raincoat and is drenched, forgives him. He then went on to describe the difficulties faced by all delivery riders, not just this elderly gentleman he met, who are willing to risk their lives in order to fulfill their clients’ desires.
His Facebook message went viral and touched a lot of people’s hearts. Ryan’s good heart forgiving the old delivery rider has been praised by netizens. Other worried netizens stated that if they were in the same situation, they would do the same.
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