Cebuana Lhuillier's Guard Tag As “Bastos” By Netizen

Netizen Calls Cebuana Lhuillier’s Guard As “Bastos”

A netizen has called a Cebuana Lhuillier’s guard as “bastos” after showing his rude behavior towards the customers claiming their remittance.

A security guard is a company employee or a private person who is hired to protect and secure the safety of the people inside a certain business establishment, schools, homes, or other companies where they are assigned.

Those protective agents must maintain a high-visibility presence to prevent crimes in the area. They should be polite, kind, respectful, and approachable not only to their employers but also to their fellow employees or even customers.

Recently, the Facebook page “PVT – Pilipinas Viral Trending” has shared a video and a story of a netizen complaining against the ill-mannered security guard of a certain branch of Cebuana Lhuillier after it allegedly treats them harshly inside the remittance center.

The netizen identified the security guard as Ryan Orquilla who refused to give his name or show his identification card after showing his disrespectful act.

Orquilla allegedly insulted the customers of the remittance company by saying sarcastic words, which prompted the netizen to ask his name from the employees of Cebuana Lhuillier and complained regarding his rude behavior.

The guard also allegedly threatened the customers after complaining about its disrespectful act and even raised his middle finger against the complainant in the presence of the chairman.

https://www.facebook.com/PilipinasViralTrending/videos/1088486444615638/

Here is the full story:

“BASTOS NA GUARD NG CEBUANA LHUILLIER!

“Ryan Orquilla” kung di kame nagkakamali ayan yung pangalan nya! Ayaw nya ibigay or ipakita kahit ID nya sa amin, pero pinagtanong namen sa mga employee pangalan nya at bago lang daw sya. Eto yun! Yung ate ko kase nakapangatlong balik na sa Cebuana Lhuillier sa may pritil para kumuha ng pera na pinadala dahil nga kailangan na kailangan na makuha yung pera para ipambayad sa ospital para sa lola namen. Around 7:50 PM yung huling balik nya sa cebuana, nagkaroon kase ng conflict sa papeles.. Pagpasok nya ng lhuillier sinabihan agad sya ng guard na “pabalikbalik” in a sarcastic way at nung oras na yun di na sya naka uniform, sumagot naman ate ko ng “wala pang 8:00 PM so may 10 mins. pa ko” nabastusan ate ko sa guard, then habang prina-process ng teller yung pera tinanong ng ate ko kung ano name ng guard, sabi nila di raw nila kilala kase bago lang, then suddenly biglang lumapit sa kanya yung guard at sinabihan syang “bakit, tinatanong mo pangalan ko!?” Tatapikin nya pa yung ate ko sa balikat pero umilag ate ko at sinabihan sya na “you don’t have the right to touch me!” after that sumagot yung mga teller na “kuya wag kang ganyan sa mga costumers naten” tas umalis na sya. Nung nagbibilang na ng pera yung ate ko, nanghihingi ng pasensya yung mga teller about sa attitude ng guard nila, pero lumapit ulit yung guard at tinapik sya sa balikat then hinawakan sya sa wrist at sinindak sya na parang huhugot ng baril at sinabihan na “Ano!? Ano ba gusto mo!?” Then pinatitigil yung guard ng mga teller at umalis ulit. After that nanghingi ng pasensya yung mga teller sa ate ko about sa attitude ng bago nilang guard, sabi naman ng ate ko di pwede yun at mag co-complain sya.. then lumapit nanaman yung guard for the 3rd time! At sinabihan syang “Magsusumbong ka!? Kahit mag sumbong ka pa kay Tulfo sasamahan pa kita! Sino tatawagin mo!? Tawagin mo na”. Nanggigil na ate ko sa sobrang kabastusan ng guard kaya naman after nya makuha yung pera umalis na sya at sinabihan nya yung guard na babalik sya. Dale-dale na bumalik ang ate ko kasama ang chairman at ako. Nung unang pagbungad samen after magpakilala ng chairman ay ang inosente ng muka ng guard at nanghihingi ng apology, sino bang matutuwa sa inasal nya na yun? Kaya gusto talaga namen na sya ireport! Habang nag cocomplain at nagpapaliwanag kameng tatlo sa loob ng cebuana lhuillier pinicturan at vinideo ko sya.. mejo malayo sya samen at duon bigla syang nag middle fingger ((–foul word(s) removed–) you) sa amen. Kaya lalo kameng nagalit, at nagaamba sya dumudukot ng baril! Natatakot na pati mga employee sa amen kaya pinapakiusapan kameng kumalma.. magco-complain kame sabi namen kinuha namen name ng guard nila at contact ng cebuana sa pritil para managot sa mga ginawa nya.. Nung palabas na kame, lakas loob nya parin kame sinisindak kahit may chairman na kaming kasama at sinabing ” Dun kayo sa caloocan! Duon kayo mag sumbong! Doon ang Agency ko!”. Nagalit pati chairman sa inasal nyang kabastusan at pang gagago kaya humingi pa ng tulong ang chairman namen sa chairman ng sinasakupang location ng remittance center. Kinausap nila lahat ng nandun para managot ang guard sa ginawa nya at pinag file na nga kame ng complaint.
Sana managot at makaabot po ito sa kinauukulan! at matanggal sa kanyang trabaho! Dahil sakanyang Napakabastos at aroganteng ugali!!!
Very wrong yang ugali mo sir!!! At wala kang pakialam kahit makailang balik man kami jan! Napre-pressure na nga kami sinabayan mo pa ng napaka bastos mong ugali!
Paki spread po!
#CebuanaLhuillier #BastosNaGwardya #Cebuana #TulfoDaw”