Lady Netizen Shares Confusing Conversation w/ Eyewear Store Staff About B1T1 Promo
A lady netizen shared her confusing conversation with an eyewear store staff about their buy-one-take-one promo.
Recently, Sunflowercheesecake, a Reddit user, shared her conversation with the sales associate from the popular eyewear store, where the two of them failed to understand each other. The post quickly went viral and gathered reactions online.
In her post, the female customer explained that she simply wanted to understand the details of the promo and whether different credit cards could be used. However, each time she asked, the answers she received from the sales associate seemed to contradict the previous ones.
The lady netizen asked about the buy-one-take-one offer she had seen on social media and whether it was available in their branch. The staff initially said that no such promo existed and that they did not offer any card-related deals.
after a few moments, the staff explained that they actually had a promo where buying one pair of glasses comes with another pair for free, but it was not tied to any card. When the netizen asked again if credit cards could be used, the staff said that any card was accepted. But they also added that the promo worked even without using a card at all.
The back-and-forth left the customer confused, unsure whether the promo was card-based, store-based, or available at all. She ended her visit without making a purchase, joking that the entire conversation only gave her a headache.
Many users share their own funny and frustrating moments with customer service. Others commented that miscommunication like this often happens when staff are not briefed well about promos.
Here is the full post:
“Galing ako ng EO (executive optical) kanina to inquire about their— 1. Credit card , 2. B1T1 promo for glasses. Di ko alam kung bakit di kami magkaintindihan ni ateng sales associate/cashier 🤯
Me: Miss ask ko lang pano po yung b1t1 glasses na promo niyo for card? Nakita ko kasi online, pwede ba ibang card aside sa bdo?
EO: Wala po kaming B1T1 maam. Tsaka wala din po kaming card promo.
Me: Ah so piling branches lang po un? Dito wala? Nakita ko kasi madaming nagppost pero puro bdo lang.
EO: Wala po maam. Ang meron lang kami ay yung pag bibili po kayo ng isa, may free po na isa pang glasses.
Me: Ahhh 😦🙄😦 (me and may subtitle na mukha)
Me: Okay so pano po yun, anong cards po pwede gamiting para sa promo?
EO: Di po sya card promo maam. Sa store po yun.
Me: Ah so di pwede ung mga BPi, UB ganon if ever..
EO: Pwede po.
Me: 😦🙄😦
Me: Okay so meron kayong buy 1 and addtl free, and kahit anong cards pwede po gamitin.
EO: Kahit hindi po card gamitin, pwede po ung promo.
Me. Okay, paano po if i installment? Ilang months tas ung interest po?
EO: Opo.
Me: Ahh sige po thank you. Sa sunod na lang.
Sumakit lang yung ulo ko.”
The social media users expressed their reactions to the post:
