Goldilocks Issues Official Statement About Birthday Cake Controversy
GOLDILOCKS – The popular bakeshop has issued a statement on alleged refusal to write former President Duterte’s name on birthday cake.
Previously, a customer named Am-am D. Cabase-Porras shared her disappointment on social media, stating that she purchased a Salted Caramel Crunch cake and requested the staff to write “Tatay Digong.”
However, she claimed her request was denied, with the staff allegedly saying they wanted to remain “neutral.” She expressed frustration over the incident, questioning why a simple name was not allowed on the cake.
The post elicited various reactions from the online community. Some supporters of Duterte criticized Goldilocks, accusing the company of bias. Others pointed out that the cake she purchased was not one of Goldilocks’ designated greeting cakes, which are specifically designed for written messages.
Recently, Goldilocks has issued an official statement on the controversy. The company assured customers that personalized greetings are welcome as long as they fit within the designated space on their greeting cakes.
They also stated that they are taking steps to ensure every customer feels valued and respected in their stores. The customer indicated that a company representative reached out to her, explaining that the issue may have stemmed from a misunderstanding with a new staff member or manager.
She also shared photos of another cake from the same store that had “Tatay Digong” written on it, suggesting that the incident may not reflect the company’s overall policy.
The incident shows the importance of clear communication and customer service in handling personalized requests. The bakeshop’s response aimed to reassure customers that their special moments will always be celebrated, regardless of personal preferences.
In a previous report, Kitty Duterte pens heartfelt message for FPRRD’s 80th birthday
The social media users expressed their reactions to the post:
