Food Delivery Rider Suspended for Accepting Multiple Orders Discounted by Vouchers
Accepting food orders with discounted price due to vouchers lead food delivery rider to air dismay after being suspended for two days.
In online shopping such as online food ordering, customers favor the availability of vouchers. It can be an ease to consumers as it gives a discount on the orders or delivery fee. And when you’re lucky, you pay almost nothing.
However, it has a bad effect on Food Panda delivery riders. Rider Clark Kirbyancy Cenon Abad revealed that his companion was suspended due to successive discounted amounts of orders it received.
“Di po ako against sa bentahan ng voucher n’yo pero sana naman po gumamit kayo ng voucher kung malaki-laking halaga ang bibilhin n’yo. Hindi ‘yung mag-voucher kayo para halos makalibre na kayo ng lalamunin n’yo,” he wrote in his post on the Food Panda Facebook group.
“Sorry for the word pero sana maintindihan n’yo. SANA PO KUNG DI KAMI KAYANG UNAWAIN NI FOOD PANDA SANA KAYO NA LANG PO MAKAUNAWA SA’MING MGA RIDER NG FOOD PANDA. Uulitin ko po hindi po ako against sa bentahan ninyo ng voucher pero please!!” he added.
In the photo he uploaded, you can see the orders picked up by the rider. Four of them only amounting to Php 3.00. These are ordered at Mang Inasal from various customers.
In another photo, the compliance notice states that the rider was suspended for two days because he had multiple orders with discounted values and it was suspected that it was an abuse of their system. If this happens again, the rider may be terminated.
This post surprised some customers especially the consumers of vouchers. Many have been guilty of using vouchers. So when they found out, they said they would slow down in using it.
Other netizens expressed that the rider should not be blamed for this because they do not control the customers’ orders. Others appeal to Food Panda to look at their system again to make it fair to everyone. It is also inevitable that it will restrict the riders because they also discovered many modus operandi before.
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