Cebu Pacific Refunds P2.7B Due To Coronavirus Pandemic
CEBU PACIFIC REFUNDS – The biggest airline in the Philippines announced refunding a total of P2.7B pesos worth of cancelled flights due to COVID-19.
As the pandemic hit the country, the Philippines remained at a standstill. For several months, the Philippines imposed one of the strictest lockdowns n the world. In lieu of this, several industries were shutdown.
Furthermore, the virus caused airlines to cancel both international and domestic flights. Unfortunately, Cebu Pacific along with other major airlines followed soon and canceled flights as well.
Since then, Cebu Pacific gradually refunded the tickets and has apologized to the affected passengers for the delays in processing refund requests. In a statement released on Thursday, Cebu Pacific said it’s still processing a “high volume” of refund requests.
“We have refunded an additional PHP 300 million since our last update, for a total of PHP2.7 billion, and are currently processing refund requests filed in June…
We understand how difficult this situation is for everyone, and we sincerely apologize for the delay“
Meanwhile, as Cebu Pacific handles processing for refunds, airlines such as AirAsia have capitalized on the resurgence of tourism. Last month, Boracay and other premiere tourist destinations reopened for the public. Along with this, AirAsia created promos to cater to those longing for a vacation.
Currently, the Philippines has begun to reopen more and more tourist destinations. Additionally, in terms of refunds for canceled flights, Cebu Pacific said:
As the aviation industry gradually restarts and reshapes amidst this new normal, we hope for your continued patience and understanding, as refunds may still take up to six months from the time the request was filed
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