Woman Discovers P200K Credit Card Debt; Lazada, BPI Reacts

Woman Charged With P200K On Credit Card Unknowingly

WOMAN – A pregnant woman discovered that she was charged P200,000 worth of items on her credit card.

People nowadays were preferred buying online shops because it’s easier and the items are delivered in your front door the next day.

A lot of Filipino people have already adopted this kind of business. They post pictures on their Facebook account which buyers could get to choose.

credit cards
Photo Source: iMoney.ph

There were also digital giant retailers like ebay, Amazon, Shopee, and Lazada among others. They were the online retailers which thousands of people buy on their website every day.

online shop
Photo Source: all4women.co.za

Meanwhile, one of the online retailers Lazada recently announced to its customers to be vigilant on their credit card while purchasing online and offline.

That statement was released after a pregnant woman complained about how her bank handled her credit card concern.

lazada
Photo Source: ABS-CBN News

Financial Adviser Kristen Camille Martinez took to the social media to express her disappointment to her credit card that’s issued by Bank of the Philippine Islands (BPI).

Martinez said Lazada charged her credit card the amount of P204,000 worth of items in just one day without her knowledge.

Woman
Photo Source: @Kristen Camille Serrano Martinez FB

Based on her post, BPI’s Card Fraud Control Team told Kristen Camille Martinez that she “may have unknowingly shared the information which my to her online account being compromised.”

Martinez was not satisfied by that reply so she sent another email to that bank but this time she didn’t receive any reply.

Woman in debt 1
Photo Source: @Kristen Camille Serrano Martinez FB

Last January 4, the woman received a letter informing her to play her credit card bill that’s worth more than P200,000.

“Nakakagulat lng na wala kang nakukuhang sagot sa email tapos bigla kang makakakuha ng letter from law office, so dun na pala natapos yung investigation?” said Martinez.

Woman in BPI
Photo Source: @Kristen Camille Serrano Martinez FB

BPI advised Martinez to request a charge slip from Lazada. Unfortunately, that request would take 35 day before she receives it.

Netizens expressed their reaction to the incident that happened to Martinez. Here are some of their comments on the post:

@Michael Durban: “May Problema daw sa BPI Details ko kahit wala naman akong BPI…Kaya ingat-ingat kayo sa pag click”

@Rhia Jose: “Ganyan ang bpi. Na hacked din ang card ko. Kahit anong explanation mo sa kanila ang ending need bayaran”

@Ghie Rosas: “Hassle pa pala yan online shopping”

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