Apple Castillo Matic Posts Alleged Experience at Solaire Resort and Casino
APPLE CASTILLO MATIC – Solaire Resort and Casino guest Apple Castillo Matic posted her alleged experience during her staycation in the hotel.
More than anything else, we expect a comfortable and relaxing stay whenever we check in to a hotel. However, it seems that one guest of Solaire Resort and Casino allegedly experienced otherwise.
Recently, on Facebook, Solaire guest Apple Castillo Matic posted a lengthy statement revealing her and her daughter’s alleged experience when they were at the hotel.
On her social media post, Apple stated that she had the “worst experience”. She admitted that she hoped for a memorable staycation at Solaire Resort and Casino together with her daughter and her daughter’s ‘Ate Alisa’. They stayed in a suite.
According to Apple Castillo Matic, they found the amenities amazing and they had a great day. However, when night time and they were already resting and sleeping, the door allegedly opened and a Chinese national entered their room.
“We were awakened to this stranger in our room saying and demanding to know why we were in his room according to him,” she stated.
On her social media post, Apple Castillo Matic stated that the front desk gave the Chinese man the key to their room and he went on to lie in one of the beds and told them to leave his room.
The netizen further wrote that one of them was able to call the front desk about it. She stated that the Chinese man lied down to the bed where Alisa is lying down.
“Still no one was there to rectify the situation and they just gave us the BS that they were verifying it. Verfying their incompetence,” she stated.
According to Apple Castillo Matic, she managed to get the Chinese man to leave even before the staff of the hotel came. She stated that the manager of Solaire offered them a late check-out due to what happened.
https://www.facebook.com/bitethesweetappleoflove/posts/10211125322065683
The social media post of Apple Castillo Matic went viral on the social media. As of the writing, it has already reached more than three thousand eight hundred shares online. Lots of netizens also commented on the post.
“Kung sa akin nangyari yan lalabas ako at susugod ako sa front disk at mag sisigaw ako doon sa galit ilang Bcs na ako nag check in jan habang nag cacasino ako at puyat ok pa naman eh sana waglang sakin mangyari yan!”
“They should have given you a refund and a free dinner!!”
“Pero may ginagawa naman na paraan ang SOLAIRE ah. To compromise naman sa nangyaring incident. Try ko talk to them na lang in a confidential way. Huwag yung ganito na lumalaki pa yung issue.”
“Lesson is to double lock the door always. Demand a refund.”