Disappointed Consumer Gets Shocked & Expresses Frustration After Receiving P6-M Electric Bill
SOLANO, Nueva Vizcaya – A disappointed consumer gets shocked for having a P6 million bill on his electric bill.
On Friday (July 29, 2022), a member-consumer of barangay San Juan Solano, Nueva Vizcaya took his complaint on social media about having a P6,704,552.13 electric bill. The post circulates online and garnered various reactions from the online community.
A lot of people in the area have been already expecting an increase in their electric bill but the frustrated consumer was not expecting to receive such a huge bill. Most of them are complaining about the surging power rates.
“The surging power rates were already unbearable and too heavy on our pocket and yet there is this kind of billing,” a resident said.
The consumer immediately went to the Nueva Vizcaya Electric Cooperative (Nuvelco) in Gabut, Dupax del Sur, Nueva Vizcaya to report the incident. The latter also inquired to his billing.
Luckily, the electric company has already addressed the consumer’s concern after receiving the complaint.
Nuvelco has released an official statement regarding the issue and explained that it was just an isolated case. The company explained that was just an erroneous reading committed by their meter reader.
“The meter reader mistakenly included the Previous Reading as part of the Present Reading causing the system to calculate it incorrectly. Previous reading is 401 and Present Reading should have been 467 but it was erroneously input as 401467. Nevertheless, appropriate actions have been undertaken to correct the mistake,” Nuvelco states.
The electric firm ensured that appropriate amounts are charged to the consumers.
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