Grab-Eh Patong – Grab Food Slammed For High Fees On Delivery Charges
GRAB FOOD SLAMMED – Netizens have called out Grab Food for having “insanely high” fees for their delivery services.
Grab Food has been a staple food delivery service in the Philippines. However, netizens have noticed that the difference between Grab’s prices compared to other food services such as Food Panda is night and day.
A netizen on the social media site, Reddit shared this comparison between the two services. To test this, user u/M8k3sn0s3ns3 tried ordering a 2-pc. Chicken Mcdo Solo from both Food Panda and Grab.
In Food Panda, you’d see the price of the food item at P150 plus a P44 delivery charge for a total of 194. Meanwhile, in Grab Food, you’d pay the exact same amount for the food item itself, P150, but, the main difference would be in the other charges.
For delivery, users need to pay P59 plus, a “small order fee” of P30. So, for the same item delivered through grab, users need to pay P239.
Because of this, netizens called out Grab saying “Grab-eh” yung patong. Here are some of the other comments netizens had regarding the issue:
Mas maraming shops na available sa Grab, usually small businesses na nag-cacater sa specific diet. Pag ganun, sinesearch ko kung may Instagram ba ‘yung store. Mas matindi patong ng Grab sa mga ‘yun, almost x2 ng actual price na naka-display. Di pa kasama ‘yung delivery fee na lagpas 150+ minsan. I know Grab is a business and they need to make money pero madalas Grab-eh patong eh.
Mas madami options sa foodpanda taga province ako.. mahal pa singil ng grab sa delivery 50 pesos tipong wala pang 1km yung store, sa foodpanda nasa 12 pesos lang delivery, niroround ko na lang usually pang tip dun sa delivery guy
Meanwhile, others defended Grab and said that the high fees are a way for small businesses to pass on the extra 10-20% fee for being on Grab’s platform.
However, another netizen rebutted saying:
On the other hand, local business owners who are on both platforms also complained about Food Panda having “promos” unknown to the restaurant. Allegedly, this led to merchants getting less.
What do you think about this? Leave your comments below.